1. The client puts paper money in the machine.
2. Choose what he wants.
3. Press the choice.
4. Get the order.
The above four steps are the finals we made in our company “Vending Solutions”. Before these steps, there was a big effort of studies and experiences were done with continuous correction to be a leader in Saudi Arabia market in vending scale.
Culture society with all its varieties was studied to enter this kind of dealing with machines. In the near past; most of people use to hang-up the phone when answering machine answers, simply because they don’t like dealing with machines.
These reactions didn’t prevent this technique. Internet and services participate in creating confidence between man and machine so it becomes easier to pay phone bills via bank account through the internet after he was obligated to wait the banker to receive the bill and stamp it.
Another culture was carefully studied especially among the new generation. when ”the waiting in line” culture appeared, this gave the service user enough time to finish his/her work in an official department, bank or machine to let other client use the service easily.
In “Vending Solutions” we added- to the previous- studies in coffee and cold drinks services, but the most important thing is quality control of the product and its offering way. We could produce more than 300 sale machines spread all over Saudi Arabia cities which sale more than 100,000 product per 24 hours in Schools, Universities, Companies, Banks, Hospitals, Government and Privet Sectors.
Why we are on internet today??!
1. The client who stands in front of the machine. 2. Businessmen / Companies who concerns sharing us our success.
In the first case we care a lot about this client. We care to know closely client's desires and priorities to serve well. And to supply the clients with the latest cultures that we want them to be the first to know such as book stores and the materials that we add to our machines. And the businessmen/companies who intend dealing with us in the future or who is a partner, to be our activities on the net a way to help in success.
Finally, we didn’t stop at this point. We have lunched a “Call Center” be near to people through additional more ways such as Facebook, twitter, YouTube and Blogs. To be close more and more by hearing opinions and having notes.
Our Mission: Quality Service.
Our Vision: Keep developing the non -traditional vending by all means.